Skip to main content

“I am a Canadian, free to speak without fear, free to worship in my own way, free to stand for what I think right, free to oppose what I believe wrong, or free to choose those who shall govern my country. This heritage of freedom I pledge to uphold for myself and all mankind.” ~~ John G. Diefenbaker

First anniversary of Here2Talk -- more than 3,200 students supported


Here2Talk, British Columbia’s first dedicated mental health support service for post-secondary students, is marking a successful first year providing guidance and support to 3,285 B.C. students.

This has been a difficult year for everyone, and post-secondary students have faced unprecedented pandemic-related challenges, along with the annual stress of final exams and anxiety around securing a summer job,” said Anne Kang, Minister of Advanced Education and Skills Training. “We want students to know Here2Talk is available for them 24 hours a day, seven days a week, ready to offer support and guidance.”

Here2Talk launched in April 2020 as a free mental health counselling and referral service providing year-round, 24/7 mental health support services for all B.C. post-secondary students, whether they live in Canada or abroad.

Post-secondary students need access to quality mental health services now more than ever,” said Sheila Malcolmson, Minister of Mental Health and Addictions. “Here2Talk is a safety net for many students since it was launched one year ago, and as the program begins its second year, even more post-secondary students will receive the vital support and connection they need during the pandemic, and after.”

Here2Talk has been used more than 10,300 times since the service was launched in April 2020. The chat feature has proved most popular, with 75% of students using it compared with the call option, which has been used 25% of the time. Students’ satisfaction with the service is high, with 82% saying it provided them with the support and tools they needed, while 75% of students said they would refer their friend or classmate to Here2Talk.

Here2Talk provides accessible support and counselling service to B.C. students. The feedback from thousands of students who have already used it has been overwhelmingly positive,” said Brittny Anderson, the Premier’s Special Advisor on Youth and MLA for Nelson-Creston. “This program is critical for supporting students who have been hit particularly hard by the pandemic.”

Students can access chat sessions with a trained counsellor online at Here2Talk or by downloading the free Here2Talk app through the Apple App Store or Google Play Store. They can speak with a counsellor by phone toll-free at 1 877 857-3397 or at 604 642-5212. Students calling from outside Canada can dial +1 604 642-5212 (international calling charges may apply).

Here2Talk call and chat services are available in English and French, with some additional languages such as Punjabi, Mandarin, Cantonese, Spanish and Arabic, supported over the phone based on availability to call centre providers. If a language-specific counsellor is not available at the time of the call, services are offered in English and supported by a third-party translation service as required and as available.

In addition to Here2Talk, other supports are available to students on or off campus and in the community, including virtual mental health supports available on the Ministry of Mental Health and Addictions’ website, such as Healthy Minds, Healthy Campuses. This resource helps post-secondary institutions develop support network activities and policies to raise awareness of mental health and encourage healthy decisions around alcohol and other substances among post-secondary students.

Another resource is Foundry Virtual, a vital service that helps ensure young people and their families can access services, such as walk-in peer support and virtual counselling sessions.

Improving mental health in post-secondary institutions is an integral part of government’s actions outlined in A Pathway to Hope, B.C.’s roadmap for making the system of mental health and addictions care better for people, no matter where they live in the province.


What students are saying about their experiences with Here2Talk –

I finally, for the first time in months, spoke out about something bothering me that I had been keeping in. The counsellor I spoke to helped me so much and gave me so many tools to help me cope. I felt like we got through so much in our 30 minutes, and I felt so much better. I felt the humanness in my counsellor as well, which was so nice. Thanks so much!”

I had a good experience with this! It is comforting to know there is someone I can turn to when I am having a tough time and when I feel like I do not have someone to talk to in real life. They listen and make you feel heard! I am glad that a service like this was created for post-secondary students.”

I was feeling so overwhelmed with everything I had to do this week, as well as very homesick. Chatting with a counsellor helped me to see how strong and brave I am, and gave me strength to face the week ahead and finally be able to sleep in peace. Thank you.”

    Quick Facts:

  • Youth between the ages of 15 and 24 years are more likely to report mental illness and/or substance use disorders than other age groups, influenced by pressures ranging from financial stress to personal relationships, academics, sleep problems and stigma in seeking help.
  • The Ministry of Advanced Education and Skills Training invests $1.5 million annually into Here2Talk. 
  • The on-demand service, operated by Morneau Shepell, supports students dealing with challenges such as depression, anxiety, loneliness, the pressure to perform, crises, racism and relationships. 
  • Counsellors can refer students to local resources in their communities.

Learn More:

  • CLICK HERE for more information about Here2Talk
  • CLICK HERE for other mental health supports on the Ministry of Mental Health and Addictions’ website


Popular posts from this blog

It seems the call for blood donors is being responded to, however ... “This effort is a marathon, not a sprint” says Canadian Blood Services

A week and a half ago I wrote the commentary ... “ While the national inventory is currently strong, an increase in blood donor cancellations is a warning sign of potential challenges to maintaining a health inventory of blood ” It was written as a result of talk about a potential blood shortage that would occur if people stopped donating due to the COVID-19 virus. It seems the call to Canadians was responded to, however, as I was told this afternoon ... “ T his effort is a marathon, not a sprint ”. As it now stands now, donors are able to attend clinics which are held in Vancouver (2), Victoria, Surrey, and in Kelowna, so I asked if there any plans to re-establish traveling clinics to others communities - for example in Kamloops, Prince George, Prince Rupert, Revelstoke or Cranbrook, and perhaps further north at perhaps Ft. St. John? According to Communications Lead Regional Public Affairs Specialist Marcelo Dominguez, Canadian Blood Services is still on

FEDLSTED -- Rules will have to relax-- the question is how and when

The media has created a fervour over the mathematical models that allegedly help governments predict the future of Coronavirus infections in the general population. Mathematical modelling has limited use and value. We need to understand is that the data available on Coronavirus (COVID-19) infections in Canada is far too small for statistical reliability. The data available for the whole world is useless due to variables in how nations responded to Coronavirus infections. There is no commonality in steps taken to combat virus spread and no similarity in the age demographics of world nations, so the numbers you see on the daily tracking of world infections are not useful in developing a model of infection rates that can be relied on. Mathematical models of the future spread of Coronavirus are better than nothing, but not a whole lot better.  Mathematical models must include assumptions on virus spreads, and various factors involved. As they are used in projections, a small erro

WUN FEATHER -- can we just put those two names to bed for a while? You can call me an ‘Indian’ and I won't mind. And let's not call the farmers and ranchers ‘Settlers’ anymore

Hey there # TeamCanada !   I can't take it any more! Well, I guess I can, but I don't want to. I want to talk about the names we call each other. My very best friends, and all my Elderly Aunts and Uncles call me an Indian. I have walked into the most magnificent dining hall at the Air Liquide Head office, Quai D'orsay in Paris, France, surrounded by the worlds top producing Cryogenics team, and Patrick Jozon, the President of Air Liquide, has seen me enter the room, and yelled: " Bonjour! There is Warren! He is my Indian friend from Canada! He and I chased Beavers together in Northern BC!" And over 400 people turned to look at me and then they all smiled, and nodded. To most European people, an Indian is an absolute ICON!   The ultimate symbol of North America. They love us. And then, one time I had just gotten married and took vacation days off to take my new wife to meet my Grandmother; I was so proud. But as soon a


Show more