Messaging that doesn’t consider the audience is not just ineffective, it can be actively harmful to connecting with your audience.
Imagine you are working at a restaurant and your table lets you know they’re vegetarians. Hearing this news, you launch into a detailed description of the slow roasted prime rib and why it would be an excellent choice for their meal.
You might be right; it might be the best prime rib ever. It doesn’t matter. Your guests are unlikely to order it, and worse, they are probably going to be left with a negative impression of the service because you ignored what was important to them.
This is a communications lesson the Conservative campaign seems to be missing in the early stages of the federal election ...
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